Navigating AI in a High-Stakes World I’ve been reading through the latest industry updates and couldn’t help but feel that the AI landscape is shaking things up once again. One of the big stories recently is the complex interplay between the White House and Anthropic (source). While it might seem far removed from day-to-day design,...
Saluting Milestones & Embracing AI in Design Today, I’m taking a moment to reflect on some personal milestones alongside a deep dive into the evolving world of AI in design. I recently celebrated my dad’s retirement (yes, after a staggering 43 years in business!) and it got me thinking about how legacy meets innovation. His...
Cut Through the Smoke: Rethinking AI Concerns I’ve been mulling over some of the recent discussions on AI, especially after reading Jeremy Utley’s thought-provoking piece, “Real Concerns, Wrong Conclusion” (read here). The article highlights common AI worries that keep cropping up in industry Q&As – cognitive offloading, homogenisation, and sycophancy. What struck me was that...
Chatbots with a Human Touch I’ve been mulling over how AI is revolutionising design, and one standout insight comes from Nielsen Norman Group’s piece on 10 Guidelines for Designing Your Site’s AI Chatbots. The article suggests that vague greetings won’t cut it anymore—you really need to signal capabilities upfront and even tailor suggested prompts to...